FAQs

How long until my Huggy arrives?

The usual turnaround for your package to arrive once ordered is 7-10 days. 

Due to Covid-19 delivery has been delayed significantly through Australia Post. 

If you need your Huggy faster please choose the express post option. 

Custom orders may take longer if the fabric needs to be shipped to my HQ first.


Are the Oil Huggies padded?
 

Yes they are soft and cushy to protect your oils from bumps and bruises.

The Oil Huggy Mini’s have a removable padded insert which can be removed for washing. To put back in- simply put the insert over 4 fingers like a glove and slip it into the Huggy. 

 

I really love cats, can you custom make an Oil Huggy with fabric featuring cats? 

Absolutely! I love working with you to create the perfect Oil Huggy that suits your style and taste!

We have a strong commitment to low-waste production so we set a minimum of 10 products per custom fabric option.  

Send me an email to chat about your options, depending on fabric there may be an extra charge for custom orders (but usually not 😉).

 

Do you offer discounts for bulk orders? 

Yes! Oil Huggy’s and Diffuser Bracelets all make wonderful incentives for Oil Biz babes and are great for customer enrolment incentives, rank up gifts or prizes. 

Please see ‘Bulk Packs’ for all of these options.

 

How much does National Shipping cost? 

We offer flat rate shipping of $8 Australia wide and Free Shipping on orders over $59.

Express postage within Australia is flat rate $11.

 

Do you ship International?

Yes! Currently there are shipping options to the United States and New Zealand with more coming soon. 

If you are wanting to scoop up a Huggy from another country please email me to find out shipping rates. 


Will my Huggy look exactly the same as the one advertised online? 

Each Huggy is unique and handmade which means your Huggy will look slightly different to the one pictured. This is because fabric repetition doesn’t always match up with the Huggy dimensions so the pattern placement will be different on each and every one.

The colour might vary slightly, whilst I do not use filters when photographing and advertising products some pictures might be lightened slightly for better detail and all monitor colours vary slightly. 

I want you to absolutely love your Huggy so if you are disappointed with your order please email me (details in contact page) so I can make it right ❤️


Can I get a refund if I change my mind?

We are happy to honour a refund/exchange in the event your product is faulty, please see full refund policy for more info.

If the fault lays on Taylor Made Bliss we cover postage cost. 

We are proud of our products and we want you to absolutely love your Oil Huggy- so if you change your mind we are happy to exchange it provided it is returned unused and in original condition/packaging. Unfortunately we cannot cover the cost of postage on change of mind returns. 

Returns must be within specified timeframe, please see full refund policy page for full details.